Continue with GoogleEffective Date: [Insert Date]
PXLAB Tech Holdings (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.playforx.com, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect limited information to improve your experience and ensure the functionality of our services.
a) Personal Data
- Contact Information: Information you voluntarily provide, such as your name, email address, and any details submitted through forms or communications.
- Account Information: Details you provide when creating or maintaining an account (if applicable).
b) Non-Personal Data
- Technical Data: Browser type, operating system, device information, and pages visited, collected via Google Tag Manager for analytics.
- Cookies: Data collected via cookies or similar technologies to enhance website functionality and performance.
We do not collect sensitive personal information unless explicitly provided by you.
2. Legal Basis for Processing (GDPR)
For users in the European Union, we process personal data based on the following legal grounds:
- Consent: When you voluntarily provide information or accept cookies.
- Contractual Necessity: To deliver services or respond to inquiries.
- Legal Obligations: To comply with applicable laws or regulations.
- Legitimate Interests: To improve our website and prevent fraudulent activities.
3. How We Use Your Information
We use your data solely for the following purposes:
- To analyze website performance and improve user experience.
- To communicate with you about inquiries or support requests.
- To comply with legal obligations and protect against fraudulent activity.
Note: We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Your Privacy Rights
a) For EU Users (GDPR)
You have the following rights:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request corrections to inaccurate data.
- Right to Erasure: Request deletion of your personal data (“Right to be Forgotten”).
- Right to Restrict Processing: Limit the processing of your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to data processing based on legitimate interests.
b) For California Residents (CCPA)
You have the following rights:
- Right to Know: Request details about the personal information we collect, use, and disclose.
- Right to Delete: Request deletion of personal data collected.
- Right to Opt-Out: Decline the sale of your personal information (if applicable).
To exercise any of these rights, contact us at:
- Email: [Insert Contact Email]
- Phone: [Insert Phone Number]
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure hosting environments.
While we strive to protect your data, no system is entirely foolproof. Users are encouraged to take precautions to protect their own data when online.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Track session activity.
- Measure website traffic via Google Tag Manager.
You can manage cookie preferences through your browser settings or use available opt-out tools for Google services.
7. Google Tag Manager
We use Google Tag Manager for internal data processing. No personally identifiable information is collected, stored, or shared via this tool.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing any information.
10. International Data Transfers
If you are accessing our website from outside Costa Rica, please note that your data may be transferred to and processed in Costa Rica or other countries where our service providers are located. We ensure such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us:
- Email: [Insert Contact Email]
- Phone: [Insert Phone Number]
For complaints related to GDPR, you may contact your local Data Protection Authority.
